FAQ about Volunteering
Q: What is involved with volunteering work? Intense manual work might be a little difficult for me.
A: Volunteering comes in many different forms, such as: dog walking, cleaning kennels and interacting/playing with our dogs and cats. Please choose an activity that you feel will suit your physical condition and consult with our staff, who will assist you with activities. In most cases, our staff will let you know what is needed to be completed that day, but please feel free to let us know what you would like to do. In the case of bad weather, our staff will guide you on activities.
Q: How many volunteers do you currently have?
A: We have on average, between 60 to 90 volunteers a month come help us. ARK currently has about 20 staff members. Our wonderful volunteers are vital in keeping our shelter functioning. As weekends and holidays get booked up quickly, we suggest contacting us in advance to reserve your spot for volunteering.
Q. What are the volunteers’ hours?
A: Generally, volunteer work starts at 9:00 in the morning until 17:00 in the afternoon. We kindly ask to find a date which will allow you to volunteer for this time slot. If volunteering for a full day like this is difficult, please let us know at least several days in advance. Please note: If you come to ARK to volunteer with no prior reservation made, we will not be able to offer you volunteering activities.
Q: Do we need set days a week/a month to volunteer? Can we volunteer just once?
A: We are grateful to each person who chooses to volunteer with us! Although we prefer a regular schedule (such as a set day/days every week or every month) it is of course okay to come once a month. The first step is to come volunteer for a day and see if you would like to continue on a more regular basis.
Q: Is prior training necessary?
A: On your first day of volunteering, you will be guided by our staff around the facilities. You will also be shown a video lecture regarding volunteering and then you can proceed with your activities. Starting from your next visit, our staff will guide you with activities and may specify if there is anything that needs to be done. Our team are always there to help and answer any questions you may have.
Q: What type of clothes should I wear? Do I need to bring anything?
A: Please wear comfortable clothing and shoes that are suitable for outside work and that you don’t mind getting dirty. Skirts, shorts, sandals, and high-heeled shoes may pose risks and we may refuse you for volunteer work. Please bring a raincoat and boots (in case of rain). Please bring a packed lunch/snacks/drinks and a water bottle, as there are no shops/convenience stores nearby. We ask for your cooperation is reducing the amount of rubbish as well.
Q: How do I sign up to volunteer?
A: Please contact ARK directly to specify which date and time you would like to volunteer. As weekends and holidays generally fill up quite quickly, we kindly ask you to contact us in advance to reserve your place.
Q. I live in Tokyo. Can I still help out?
A: There is no shelter in Tokyo, so all our animals are in foster care in the Kanto region. We sometimes need the help of kitten socializers, but are always in need of foster families for dogs, cats and rabbits, and often need help setting up, running and clearing away after adoption fairs, which we run twice per month.